Frequently Asked Questions

Lone Star, Capitol, and Alamo Tax will now be operating under one name, Propel Tax. Please know that the same quality service you received with them you will now find working with Propel.

No. If your taxes are delinquent, then your property already has a lien placed on the property from your local taxing authorities. This lien automatically attaches to all property on February 1 of each year to ensure payment of current year's taxes. This lien is simply transferred from the county to Propel once Propel pays your taxes.

Yes. Your taxing authority can file a delinquent tax suit in court after your taxes become delinquent. Because the taxing authority automatically imposes a tax lien on your property each year, the court has the power to foreclose on your property to pay the tax lien. The longer your taxes go unpaid, the more likely you are able to be sued.

As soon as your taxes are delinquent (February 1st), the taxing authority will charge 7% in interest and penalties. In most counties, the rate increases 2% per month until July 1st, when the taxing authority charges a collection fee of 20%. Therefore, property taxes delinquent on July 1st have incurred 38% in interest, penalties, and fees - and the rate increases each month, culminating at 44% just in the first year of delinquency!

The following chart summarizes the typical county charges.

Possibly. Propel Tax encourages you to consult with your local taxing authority to see if you are eligible for any exemptions. Exemptions may be issued for members of the armed forces, disabled persons, persons over 65 years old, and homestead property. In fact, Propel will not usually make loans to persons eligible for exemptions that would entitle them to interest rates lower than the rates we offer.

Propel Tax can close your plan within 1 or 2 days of your initial call. We are legally required to wait 3 days from your closing to pay your taxes. We can pay your taxes in as soon as 4 days from your initial call.

No. Our borrowers pay no application fee or any other up-front, out-of-pocket expenses.

If your property is a homestead property, Texas law gives you a three-day right of rescission to cancel your documents.

Absolutely. Many of our borrowers have existing loans on their properties.

None. We designed our plans to minimize monthly payments and to eliminate any out-of-pocket, up-front costs to our borrowers. Therefore, we can finance all costs (e.g., recording fees, title search expenses, origination fees, etc.) so that our borrowers pay nothing at closing.

We have the lowest fees in the industry. In fact, we guarantee if you find another licensed property tax company with the same interest rate and lower fees, we will beat the competitor's fees by $100. This guarantee helps you save money.

Our fees will vary based on a variety of factors and the complexity of underwriting.

Yes to between 2 and 10 years. Our plans are unique because we work with our borrowers to find the plan that best fits their budget and needs.

Our interest rate varies depending on your situation -- however, it stays much lower than you would pay the county. And your interest rate will be fixed for the life of the plan - even when national interest rates rise.

We also guarantee to match any competitors' interest rate and fees.

Of course. There are no pre-payment penalties on residential plans. In fact, Propel encourages our borrowers to prepay - it saves them money in interest charges.

You can make your monthly payment in several ways. The best way is to have Propel automatically debit your checking accounts each month. Or you can make your monthly payment by check, cashier's check, money order, or at our online bill pay site.

At Propel, we have the same goal as our customers - to avoid foreclosure. Propel views foreclosure as the last possible resort. But Texas law does allow Propel to begin the foreclosure process after a loan is delinquent and we provide a notice of default and opportunity to cure.